Service included: Telephone advice The service is open: 9 hours a day / 5 days a week Response time: 2 hours Total contract period: 3 years Type: Technical support Number of licenses: 50 additional network devices Installation type: Installed locally License Details: ESD Software Title: Aruba Intelligent Management Center Standard and Enterprise Service & Support: Telephone advice - 3 years - response time: 2 hours - availability: 9 hours per day / Monday-Friday | E-mail consultation - 3 years - availability: 9 hours per day / Monday-Friday | Fax-on demand - 3 years - availability: 9 hours per day / Monday-Friday | Web knowledge base access - 3 years | Update of new editions - 3 years Designed for: P/N: JH714AAE