Location: Shipping Service included: Exchange The service is open: 24 hours a day / 7 days a week Response time: Next business day Total contract period: 5 years Service & Support: Warranty extension - exchange - 5 years - shipping - response time: next business day - availability: 24 hours per day / Monday-Sunday | Technical support - remote diagnosis - 5 years | Technical support - telephone advice - 5 years - response time: 2 hours - availability: 24 hours per day / Monday-Sunday | Update of new editions - 5 years | Support for product information - web knowledge base access - 5 years Designed for: P/N: JW631A, JX990A, JX991A