Location: On-site Service included: Parts and labor The service is open: 24 hours a day / 7 days a week Response time: 4 hours Total contract period: 3 years Service & Support: Warranty extension - spare parts and labor - 3 years - on-site - response time: 4 h - availability: 24 hours per day / Monday-Sunday | Technical support - telephone advice - 3 years - response time: 15 min. - availability: 24 hours per day / Monday-Sunday | Technical support - remote diagnosis - 3 years | Update of new editions - 3 years | Product information support - web knowledge base access - 3 years | Detained faulty media - 3 years Designed for: P/N: R0Q73A, R0Q73AR, R0Q74A, R0Q74AR, R0Q75A, R0Q75AR, R0Q76A, R0Q76AR, R0Q77A, R0Q77AR, R0Q78A, R0Q78AR, R7J72A, R7J72AR, R7J73A, R7J73AR