HP Priority Management includes all the functions of the HP Priority Access Service – e.g. direct access to specialist support staff and consistent support globally in more than 60 countries and in over 20 languages. But you get more than that, because you get global HP management of customer support in your area, as well as help in managing and proactively planning your global support needs. In addition, you get spare parts prioritization, performance monitoring, management-level reporting and proactive support planning.